Terms and Conditions
Effective Date: 1st April 2025
Legal Entity: Muscle India Wellness
Trading As: Dear Muscles Nutrition
Website: https://dearmuscles.com
By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.
1. General
Dear Muscles Nutrition, operated by Muscle India Wellness, provides dietary supplements and related products through its website for customers across India. These Terms govern your use of the site and our services.
2. Eligibility
You must be at least 18 years old to access or use this website and to purchase our products. By doing so, you confirm that you meet this requirement.
3. Product Use Disclaimer
The products sold on this website are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease. Please consult your physician before using any supplement, especially if you are pregnant, nursing, have a medical condition, or are taking medications. Use products as directed.
4. Orders and Payment
- All orders are subject to availability and acceptance.
- Prices listed include applicable taxes unless otherwise stated.
- We reserve the right to cancel any order for any reason, including errors in pricing or product information.
- Payments are accepted through secure payment gateways authorized in India.
5. Shipping and Delivery
- We ship across India using reputable logistics partners.
- Delivery is typically within 3–7 business days, depending on your location.
- Once dispatched, a tracking number will be provided via email or SMS.
- We are not liable for delivery delays caused by circumstances beyond our control.
6. Return & Refund Policy
- Returns are accepted within 7 days of delivery only for products that are damaged, defective, or incorrectly delivered.
- Items must be unused, unopened, and in original packaging.
- Contact us at [Insert support email/phone] to initiate a return.
- Refunds, once approved, will be processed within 5–7 business days to your original payment method.
- Shipping charges are non-refundable unless the return is due to our error.
7. User Accounts
- You may create an account on our website to track orders and manage purchases.
- You are responsible for maintaining the confidentiality of your login information and for all activities under your account.
- We reserve the right to suspend or terminate accounts for suspicious or unauthorized activity.
8. Limitation of Liability
- Muscle India Wellness shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use or misuse of our products.
- All product use is at your sole risk.
- We make no warranties or guarantees regarding the accuracy of product descriptions or any other content on the website.
9. Intellectual Property
All website content, including but not limited to logos, product images, text, and graphics, is the intellectual property of Muscle India Wellness. Unauthorized use, reproduction, or distribution is strictly prohibited.
10. Privacy
We are committed to protecting your personal information. Please refer to our [Privacy Policy] for full details on how we collect, store, and use your data.
11. Governing Law
These Terms are governed by the laws of India. All disputes are subject to the exclusive jurisdiction of the courts of [Insert Your City], India.
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India.