Effective Date: 1st April 2025
Company Name: Muscle India Wellness
Website: https://dearmuscles.com

Dear Muscles Nutrition is committed to delivering your order safely and promptly. Please review our shipping policy below:

1. Shipping Locations : We currently ship only within India. Orders placed from outside India will not be processed.

2. Shipping Partners : We work with reputable courier services to ensure timely and secure delivery of your orders. Delivery partners may vary based on your location.

3. Processing Time :

• Orders are typically processed within 1–2 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.

4. Estimated Delivery Time

• Metro cities: 3–5 business days
• Other areas: 5–7 business days
• Delivery times may vary due to factors such as location, public holidays, weather conditions, or courier delays.

5. Shipping Charges

• Shipping charges are calculated at checkout and may vary based on order value and delivery location.
• We may offer free shipping on orders above a certain value, as specified on our website.

6. Order Tracking

• Once your order is dispatched, you will receive an email and/or SMS with a tracking number and link.
• You can track your order status through our website or the courier partner’s portal.

7. Order Issues

If you experience any of the following, please contact our support team within 48 hours of delivery:

• Damaged or broken items
• Missing products
• Wrong items delivered

Email: dearmuscles@gmail.com
Phone/WhatsApp: 8707828042

8. Non-Delivery or Delays

In rare cases of delivery failure or excessive delay, we will work with the courier service to resolve the issue promptly. Please allow up to 10 business days before contacting us for escalation.

9. Change of Address

Once your order has been placed, address changes are not guaranteed. Contact us immediately if you made an error in your delivery address.